Privacy Policy

Basic Policy on the Handling of Personal Information: Kotozukuri Co., Ltd. (hereinafter referred to as ‘the Company’) complies with the Personal Information Protection Law and other related laws and regulations when entrusting customers’ personal information, thoroughly recognizes the importance of personal information protection and promotes proper handling and protection.

Acquisition of Personal Information

We obtain customers’ personal information through lawful and fair means.

Management of Personal Information

Our company maintains customers’ personal information accurately and up-to-date, and takes necessary measures such as maintaining security systems, establishing management systems, and thoroughly training employees, to prevent unauthorized access, loss, damage, alteration, and leakage of personal information, implementing security measures and rigorous management of personal information.

Purpose of Use of Personal Information

The purposes for which we use the personal information we entrust are as follows. Furthermore, we will not use it beyond the scope of the intended use without your consent.

For customer reservation applications made by our company, we handle rental car business such as issuing a loan certificate.
To fulfill the requirements required for permission
To provide rental cars and related services, we will verify and verify your identity.
To conduct an inspection
To provide various communications and guidance regarding rental car reservations and usage
To respond to customer feedback and inquiries regarding our services
For the creation of statistical data processed so that individuals cannot be identified.
For joint use with our company and all member stores,

Prohibition of Disclosure or Provision to Third Parties

We properly manage personal information entrusted to us by customers and do not disclose personal information to third parties except in the following cases.

If you have consented
When disclosing to contractors entrusted by us to provide the services you wish to
When provision to the national or local government or its entrusted persons is necessary by law.
When there is a risk of harming the life, body, property, or other rights of the individual or a third party

Disclosure, Correction, and Deletion of Personal Information

If a customer requests disclosure, correction, deletion, or suspension of provision to third parties regarding their personal information, we will promptly respond after identity verification.

Contact for Personal Information Inquiries

株式会社コトづくり
〒979-2124 福島県南相馬市小高区本町1丁目87番地
E-mail:contact@nomo-rental.com