Fees & Reservations
PRICE & RESERVATION
Fees & Reservations
０１
SEASON CALENDAR
Season Fee Calendar
The daily basic fee varies depending on the season of your usage date. Please check the season by the calendar color.
Pricing Approach
Our fee is “1 day = 1 business day” (not 1 day = 24 hours). The rental and return handling hours are from 9:00 to 17:00. For example, if you rent at 9:00 on the first day and return at 9:00 or 17:00 on the second day, you will be charged the basic fee for two days. The length of usage time does not affect the calculation of the number of days. Optional fees are basically billed per day × number of days used (with some exceptions, such as additional compensation fees capped at 15 days).
The basic fees are based on the rental fee table effective September 1, 2026 (all prices include tax).
| No color = Closed | Off-Season (Weekdays) | Off-Season (Fri, Sat, Sun & Holidays) | On-Season (Weekdays) |
| On-Season (Fri, Sat, Sun & Holidays) | High Season *No 1-day rentals | Top Season *No 1-day rentals | |
- The calendar season divisions (color coding) are temporary and currently being adjusted. Update to match the confirmed calendar.
- One-day rentals are not available during High Season and Top Season.
02
PRICE LIST
Prices by vehicle type
The basic daily fee per season and the extension fee outside business hours (per hour) are included. All prices include tax.
CORDE BUNKS
CORDE BUNKS | Special Purpose Vehicle (Camping Vehicle) | Seating Capacity 7 / Sleeping Capacity 5 | AT-limited licenses accepted / Standard driver’s license OK
Only those who have held their driver’s license for more than three years are eligible to drive. Those who have held their license for less than three years cannot be registered as drivers (the same applies if the acquisition date cannot be confirmed on foreign-issued driver’s licenses, etc.). For details, please refer to Article 9 of the rental terms.
| Season | Basic daily fee (tax included) | After-hours extension (per hour, tax incl.) |
|---|---|---|
| Off-Season | ¥24,200 | ¥3,630 |
| Off-Season (Fri, Sat, Sun & Holidays) | ¥27,830 | ¥4,180 |
| On-Season (Weekdays) | ¥29,040 | ¥4,400 |
| On-Season (Fri, Sat, Sun & Holidays) | ¥32,670 | ¥4,950 |
| High Season | ¥36,300 | ¥5,500 |
| Top season | ¥39,930 | ¥6,050 |
- One-day rentals are not available during High Season and Top Season.
- If the rental or return is after 17:00, an extension fee will be charged every hour.
０３
FEES ＆ POLICIES
Fee Information
These are the rules for discounts, cancellations, and compensation fees, so you should know them before using the service. For details, please refer to the camper van rental terms and conditions.
01
Discount and Pricing Rules
Advantageous long-term discounts
| Stays of 5 nights or more | 10％ OFF |
|---|---|
| Stays of 10 nights or more | 15％ OFF |
| Stays of 15 nights or more | 20％ OFF |
| Stays of 20 nights or more | 30％ OFF |
Local Discount
| At least one registered driver resides in Minamisoma City, Fukushima Prefecture | 5％ OFF |
|---|
- Discounts apply only to the basic fare. Extension fees, pick-up and delivery fees, additional compensation fees, pet ride-along fees, quick return fees, optional fees, and other charges do not apply.
- Long-term discounts and local discounts cannot be combined (if both apply, only the higher discount rate will be applied).
Pickup & Return Hours
| Rental and Return Handling Hours | 9:00〜17:00 |
|---|---|
| Pickup or return after 5:00 PM | An hourly extension fee applies (varies by season — see the fee table above) |
| Returns after 6 PM | We cannot accept such requests. Returns will be made during the next morning’s handling hours, and a one-day basic fee will be charged |
Notes on Late Returns
If the vehicle is not returned by the end of the rental period, you may be required to compensate us for any damages we incur (including compensation for the next customer’s reservation), in addition to the extension fee for the time until return.Please be very careful about the return time. If delays are expected due to traffic jams or other reasons, please be sure to contact us in advance.
Rental fee example — What does “1 day” mean?
Our rates are calculated as 1 day = 1 business day, not 1 day = 24 hours. Rental and return handling hours are from 9:00 to 17:00.
If the rental or return is after 5 PM, an hourly extension fee will be charged.
*Returns after 6 PM are not accepted; returns will be made the next morning, and a one-day basic fee will be charged.
Example 1 | If the daily basic fee is ¥24,200 (off-season, tax included)
| Pickup date | Day 1 | 9:00 Rental | ¥24,200 |
| Return date | Day 2 | 17:00 Return | ¥24,200 |
Total: ¥48,400 (tax included)
Example 2 | When the return is after 18:00 and payment is due the next day
| Pickup date | Day 1 | 9:00 Rental | ¥24,200 |
| Day 2 | If you cannot return it by 6 PM, → it will be returned the next morning. | ¥24,200 | |
| Return date | Day 3 | Return at 9:00 AM (plus one day’s basic fee) | ¥24,200 |
Total: ¥72,600 (tax included)
*Actual prices vary depending on the season. The above is an example of the off-season.
02
Reservation, Payment, and Cancellation
Please check the payment and cancellation rules in advance at the time of reservation. We have clear rules in place to ensure you can use our services with peace of mind.
About Payment (Full Prepayment)
| Payment timing | The rental fee must be paid in full in advance. After applying for a reservation, please make your payment by the payment deadline notified by our company |
|---|---|
| Reservation Confirmation | The full rental fee will be paid by the payment deadline, and the reservation will be confirmed when we confirm your payment |
| If payment is not made by the deadline | Your reservation request will become invalid (no cancellation fee will be charged in this case). |
| Payment Methods | Credit card or bank transfer (transfer fees are the customer’s responsibility) |
Bank Transfer Details
| Financial Institutions | GMO Aozora Net Bank（GMOあおぞらネット銀行）(Financial institution code: 0310) |
|---|---|
| Branch | Hojin Eigyo-bu / ホウジン (Branch Code: 101) |
| Account Type & Number | Ordinary deposit (Futsu) 2622540 |
| Account Name | Kotozukuri Co., Ltd.（株式会社コトづくり） Kana: カ）コトヅクリ |
Cancellation Policy (Cancellation fee is calculated relative to the total rental fee)
| From after reservation confirmation to 31 days before the rental start date | 10% |
|---|---|
| 30 to 15 days before the rental start date | 20% |
| 14 to 8 days before the rental start date | 30% |
| 7 to 2 days before the rental start date | 50% |
| The day before the start date of the rental | 80% |
| On the day of the rental start date (including cases where the rental start date and time have passed without notice) | 100% |
* The cancellation date and time are based on the date the cancellation request reaches our company, and requests made by 23:59 Japan time will be treated as cancellations on that day.
※ If the rental contract procedures are not started within one hour or more after the reserved start time, the reservation will be considered canceled.
When cancellation fees are waived
Cancellations in the following cases will be waived upon presentation of supporting documents.
- Cancellations due to state of emergency, etc.
- Cancellation of planned flights (such as cancellations due to typhoons)
- Cancellations due to earthquakes, typhoons, or other natural disasters
- Cancellations due to suspension of public transportation
About Refunds
| Refund amount for cancellation | Received rental fee − Cancellation fee − Administrative fee ¥1,100 (tax included) |
|---|---|
| Refund Method | Depending on your payment method, refunds will be made either to credit card or bank transfer to the designated account |
Regarding changes to reservation details
| Change Fee | Free up to 3 changes. From the 4th change onward, ¥1,100 (tax incl.) per change. |
|---|---|
| If the fee changes | We will settle the difference between the original and revised rental fees (billing any shortfall or refunding any excess). |
1. When shortening the number of days of use
Prior approval from our company is required. If the fee decreases due to shortening or other changes, and we determine that such change constitutes a substantial cancellation of the reservation, the cancellation fee will apply mutatis mutandis to the portion of the reduction.
2. If you want to add more days before or after the reservation date
Prior approval from our company is required. You will be required to pay any additional usage fees (from the 4th change onward, a change fee of ¥1,100 will be charged).
3. If you want to change the entire schedule to another date
We accept this as a date change. We will settle the difference between the original and revised rental fees.If we determine that the change constitutes a substantial cancellation of the reservation, the cancellation fee will apply mutatis mutandis.
4. If you extend the schedule during the rental period
We accept requests within the scope that does not interfere with rental operations, such as if there is no reservation from the next customer. Please pay the rental fee corresponding to the revised rental period after obtaining our prior approval.
5. If you terminate the rental early after departure for your own reasons (early termination)
You may cancel your current contract with our consent, but in such cases, we cannot refund any fees already received (including cases where the contract is canceled due to an accident caused by the customer).
03
Vehicle Delivery & Collection
We can deliver the vehicle to, and collect it from, your preferred location. Fees are charged once each way for both the rental and return locations.
Dispatch and pickup fees are set based on staff movement and collection systems (ease of access by train), not distance. Therefore, the distance on the map may not match the fares.
Location-specific fare table (per one-way trip, tax included)
| Location | Dispatch and Pickup Fees |
|---|---|
| Head Office | Free |
| Haranomachi Station | Free |
| Odaka Station | Free |
| Sendai Airport | ¥11,000 |
| Iwaki Station | ¥11,000 |
| Izumi Station | ¥11,000 |
| Fukushima Station | ¥16,500 |
| Fukushima Airport | ¥17,600 |
| Locations Other Than the Above | Separate estimate required |
- For dispatches and pick-up to locations other than those listed above, we will provide a separate estimate based on distance and required time.
- Depending on reservation status, we may have to decline your request.
If you want to drop off at a location not on the list (advance consultation required, excluding tax)
| 〜50km | ¥8,000 |
|---|---|
| 〜100km | ¥15,000 |
| 〜150km | ¥22,000 |
| Over 150 km | +¥5,000 per additional 50 km |
- Distances are calculated by our company based on maps and routes.
Regarding changes to the return location
| If you return the vehicle at a different location than the one you reserved | Prior approval from our company is required. You will be responsible for any transportation costs required if the return location is changed |
| If you return the vehicle to a place other than the designated return location without consent | Penalty for changing the return location: ¥20,000 (vehicle transport costs charged separately at actual cost) |
04
Compensation and Insurance System
We have a coverage system in place so you can use the service with peace of mind even in case of an emergency. Please review the details and consider subscribing to additional coverage.
(1) Basic Coverage and Insurance *The amount equivalent to the insurance premium is included in the rental fee
| Bodily Injury Liability | Unlimited per person |
| Property Damage Liability | Unlimited per accident (deductible ¥100,000) |
| Vehicle Coverage | Up to market value per accident (deductible: ¥100,000) |
| Personal Accident (Passenger) Coverage | ¥50,000,000 per person |
In the event of an accident, regardless of the severity of the accident, please immediately stop driving, take legal measures such as assisting the injured or notifying the police, and be sure to contact us. Absolutely refrain from settling with the other party on the spot (settlements without our consent are not covered by compensation).
- If you fall under the exemption clauses under the insurance policy or compensation system, no insurance or compensation will be paid. Examples: intentional accidents, driving without a license, under the influence of alcohol or drugs, accidents without police notification, settlements without our company’s consent, driving by someone not listed on the rental certificate, etc. In such cases, you will be responsible for the full amount of damages.
- Damages caused by fire or other damage caused by rechargeable battery devices such as mobile batteries brought into the vehicle are not covered by insurance or compensation systems, and you will be responsible for the full cost regardless of whether additional coverage is enrolled.
- If the vehicle becomes unable to drive due to an accident or breakdown, please contact our designated insurance company, Road Service, directly to arrange it. Costs exceeding the roadside service limit or transportation arranged without roadside service will be borne by the customer.
(2) Additional Compensation [Optional]
Repairs for campervans are expensive. If you want to enjoy your trip with peace of mind without worrying about expensive repairs, we recommend enrolling in the additional compensation system.
| Enrollment fee | Enrollment fee: ¥6,600 (tax incl.) / day Payment for up to 15 days (¥99,000 including tax) applies to the entire rental period (if the rental period exceeds one month, the maximum is 15 days per month). |
| When to Enroll | Only when signing the rental agreement.Enrollment or cancellation is not possible after signing. |
| Costs Paid in Case of Accidents or Equipment Damage | Without additional coverage | With additional coverage (¥6,600/day) | |
|---|---|---|---|
| At the time of the accident | Deductible (Property in Kind) | ¥100,000 | ¥0 |
| Deductible (vehicle) | ¥100,000 | ¥0 | |
| Non-Operation Charge NOC (1 day: ¥15,000, up to 20 days) | Up to ¥300,000 | ¥0 | |
| Maximum amount per customer (payable upon return) | ¥500,000 | ¥0 | |
| Damage, soiling, or odors affecting interior equipment, fixtures, and furnishings | Actual cost claim (full amount) | ¥0 Up to ¥100,000 exemption per accident (excess is actual cost) | |
Regardless of the size of the damage, if you do not report it to the police at the time of the accident, you will not be eligible for basic or additional compensation, and you will be charged the full repair cost.
If scratches or damage to interior equipment are found upon return, we will collect the above amount (deposit) in a lump sum by credit card or cash, and refund any difference after repairs are completed.
Main cases where additional coverage does not apply (Article 32, Paragraph 5 of the terms and conditions)
For the following accidents or damages, even if you have subscribed to additional coverage, the exemption does not apply, and you will be responsible for the deductible, NOC, and other charges.
- Accidents, contacts, or property damage occurring while reversing (reverse driving) — When parking, passengers must always get out and guide the vehicle.
- Accidents, contacts, and property damage caused by entering places with roofs, eaves, gates, or other structures above (such as multi-story parking garages, coin-operated parking lots, drive-thru, or campgrounds with many trees) are prohibited regardless of height
- Rear-end collision with vehicles or stopped objects ahead
- Isolated accidents where the other vehicle is absent, such as collisions with guardrails, utility poles, buildings, trees, etc.
- If there is no contact from the scene of the accident to our company, etc.
Additionally, accidents without a police notification (traffic accident certificate), incorrect fuel type, loss of keys, unauthorized settlements, or accidents caused by drivers not listed on the rental certificate are not covered by insurance or compensation systems, and you will be responsible for the full amount of damages. For details, please refer to Article 32 of the rental terms.
(3) Non-Operation Charge (NOC)
| amount | Per day of downtime: ¥15,000 (up to ¥300,000 for 20 days) |
| Eligibility | If repairs or cleaning of the vehicle become necessary due to accidents, theft, malfunctions, soiling, odors (including damage to interior equipment or equipment, seat burn holes, etc.) |
| Number of Days Off | It depends on the period our company recognizes as normally required for repairs and cleaning |
Regardless of the extent of the damage or whether it can be returned by self-driving, it will be charged separately from the damage compensation as part of the business coverage. If you subscribe to additional coverage, you will be exempt from paying the NOC (except in cases where it is excluded).
(4) Deposit (deposit upon return)
| When the Deposit Is Collected | If damage to the vehicle or damage to interior equipment or equipment is confirmed upon return |
| amount | The total actual cost of deductible + NOC + repair and restoration costs will be collected in a lump sum at the time of return by credit card or cash |
| Settlement | After repairs and restoration are completed, we will determine the actual cost you will bear, and if there is any difference, we will promptly settle the charges and refund any overpaid amounts. |
06
Notes for Use
These are the rules and requests to ensure safe and comfortable use. Please be sure to check to prevent any issues.
About Riding with Pets
| Prior Consent | Prior approval from our company is required for pets or other animals to ride (unauthorized riding is prohibited). |
| Rules During Boarding | While riding, use cages or manner bands as much as possible / Always use the restroom outside the vehicle |
| Charges in case of severe soiling | In addition to the actual costs for special cleaning and repairs, a non-operation charge (¥15,000 per day of downtime, up to 20 days) will be charged |
About Fuel and Return
| Fuel Rules | Please return the vehicle with a full tank of fuel (except when using Quick Return). |
| If not fully filled | Regardless of how much fuel remains, ¥16,500 (tax incl.) will be charged — the same as if you had applied for Quick Return. |
| Taking your trash home | Please take all trash generated inside the vehicle home with you (except when using Quick Return). If you return your trash with it left behind, a disposal and cleaning fee of ¥10,000 (tax included) will be charged |
Main prohibited acts (excerpted from Articles 18 and 19 of the rental terms)
| Smoking | All vehicles are non-smoking (including heated tobacco and electronic cigarettes). |
| Cooking and Smell | Dishes with strong odors such as grilled meat, fried foods, or hot pot dishes, Strong-smelling cooking (yakiniku/BBQ, deep-frying, hot pot, etc.) and bringing in strong-smelling food or drinks are prohibited, as they may leave odors or smoke inside the vehicle. |
| fire | The use of open flames (charcoal, fireworks, candles, etc.) inside the vehicle is prohibited (except when using the onboard stove in the manner we have explained) |
| Where You May Drive | Entering or driving in areas that may adversely affect vehicles, such as sandy beaches, rough roads, riverbanks, or snow-filled forest roads, is prohibited |
| Places with structures above | Entering places with structures above, such as roofs, eaves, or gates, is prohibited regardless of height. Climbing onto vehicle roofs is also prohibited |
| Inside the Moving Vehicle | While the vehicle is moving, riding anywhere other than in a seat (such as on the beds) or not wearing a seat belt is prohibited. Children under 6 must use a child restraint (available free of charge). |
| No shoes in the living area | Entering the living area (rear living space) with shoes is prohibited. If you use the space with shoes on, a disinfection and cleaning fee of ¥20,000 (tax included) will be charged |
| Inflow into the sink | Pouring food, oil, soup, etc. into the sink is prohibited (this may cause malfunctions or odors in water supply and drainage systems). If inflow is confirmed, a cleaning fee of ¥10,000 (tax included) will be charged |
| Leaving garbage inside the car | Please take all your trash home when returning it (except when using Quick Return). |
- For details on other prohibited activities and usage conditions, please refer to the Campervan Rental Terms and Conditions.
07
Information on Fees, Penalties, and Cleaning Costs
This is a list of fees, penalties, cleaning fees, etc. as specified in the rental fee table. If you follow the rules, these fees will not be incurred, so please rest assured.
| Non-operation charge (per day of downtime) | ¥15,000 (20 days’ worth – up to ¥300,000) |
| Reservation Change Fee | Up to 3 free sessions. From the 4th visit onward, ¥1,100 per session (tax included) |
| Administrative fee for reservation cancellation (deducted from the refund amount) | ¥1,100 (tax included) |
| Parking violation penalty | ¥30,000 (non-taxable) |
| Penalty for changing the return location: | ¥20,000 (shipping costs are charged separately) |
| Toilet and Undisposed Waste Disposal and Cleaning Fees | ¥10,000 (tax included) |
| Cleaning and disposal fees related to the inflow of food and other materials into the sink | ¥10,000 (tax included) |
| Cleaning costs for smoking inside the car (including checking for odor and ash) | ¥20,000 (tax included) |
| Penalties and cleaning costs related to prohibited cooking inside the vehicle | ¥20,000 (tax included) |
| Disinfection and cleaning fees related to using shoes in the living room | ¥20,000 (tax included) |
- The above fixed-rate cleaning fees and similar fees are set as restoration costs within the range typically assumed. If the damage is severe, actual repair and restoration costs, as well as a non-operation charge, may be charged separately.
- If you enroll in additional coverage, costs related to interior equipment, equipment, damage, soiling, and odors will be waived up to ¥100,000 per accident (penalties for cleaning fees, parking violation penalties, return location change fees, and various handling fees are not exempted).
Check Availability & Request a Quote
If you have any questions, feel free to contact us or send us a DM.